Consumers deny status motives, claiming utilitarian reasons for purchases

Evidence

Sociologist Everett Rogers, who spent a lifetime researching how innovations are diffused through society, found that “respondents may be reluctant to admit that they adopted a new idea for status conferral.” To his point, when researchers asked iPod owners in the early 2000s why they bought the device, most buyers cited “utilitarian reasons, such as small size or large memory capacity, as well as appreciation for the sleekness of the design.” According to its owners, the iPod succeeded for reasons unrelated to its use as a status symbol. But if functionality was so critical, why did Microsoft’s comparable Zune music player end up as the most mocked product of that decade? — W. David Marx, Status and Culture, 295

Sociologist Everett Rogers, who spent a lifetime researching how innovations are diffused through society, found that “respondents may be reluctant to admit that they adopted a new idea for status conferral.” To his point, when researchers asked iPod owners in the early 2000s why they bought the device, most buyers cited “utilitarian reasons, such as small size or large memory capacity, as well as appreciation for the sleekness of the design.” According to its owners, the iPod succeeded for reasons unrelated to its use as a status symbol. But if functionality was so critical, why did Microsoft’s comparable Zune music player end up as the most mocked product of that decade? The famed gadget reviewer David Pogue called it “more practical” than the iPod—a larger screen, better battery life for video, and wi-fi connectivity to other devices. Yet few wanted one—or would dare buy one. — W. David Marx, Status and Culture, 295

Categorization

  • XREF: The iPod-versus-Zune case illustrates ch2’s point that status not function drives adoption. — connects to: Awareness of culture’s mechanisms destroys the ability to hold earnest taste. — W. David Marx, Status and Culture: How Our Desire for…, 751; Consumer status symbols require organic lifestyle signals, not blatant investment display — W. David Marx, Blank Space: A Cultural History of the…, 734; Status pursuit rationally outweighs practical utility in many consumer decisions — W. David Marx, Status and Culture: How Our Desire for…, 154
  • CANDY: The iPod-vs-Zune pairing is a funny, self-contained elevator fact: the objectively more practical player was the universal punchline.
  • corroborated: 2 independent passages support this claim — W. David Marx, Status and Culture: How Our Desire for…, 295

Broader Connections