Conflict resolution techniques reduce intergroup conflict without targeting attitudes directly.

Evidence

Mediation, negotiation, and third-party consultation provide examples of these techniques. The goals of these techniques are to lessen conflict or to resolve conflicts in a positive manner. These goals are achieved through teaching conflict resolution skills to contending parties or by placing contending parties in situations in which a third party helps to resolve the problem to the mutual benefit of the contending parties. The approach is intensely interactive. Traditionally, this approach has not been explicitly oriented toward imparting intergroup relations skills or changing intergroup attitudes, although some programs directly address intergroup conflicts. — John F. Dovidio, Peter Glick, Laurie A. Rudman, On the Nature of Prejudice, 2675

Categorization

• XREF: connects to: Reducing hatred curbs intergroup violence without necessarily demobilizing collective action. — Johanna Ray Vollhardt and Michelle Sinayobye Twali, Emotion-Based Reconciliation Requires…, 67; the MOC “The Enemy-Making Machine: How Ourselves, the True, and Every Other Are Built from War”