Bureaucratic retrenchment priorities follow labor-management imperatives, not client needs.
Evidence
Personnel practices in the fiscal crisis tend to follow a path of severity. Administrators first make it more difficult for agencies to replace workers who leave. Next administrators suspend hiring, then slow wage increases or freeze wages, then begin to layoff workers. All of these steps have implications for service provision but the most important point is that each of these steps reflects increasing penalties to public employees, regardless of the implications for clients. Priorities are set by imperatives of labormanagement relations, not by the needs of clients for service provision. — Michael Lipsky, Street-Level Bureaucracy, 1258
Categorization
- XREF: Directly instantiates the discretion mechanism: administrative sequencing is driven by internal political survival rather than the service mission, an organizational analogue to frontline stereo-routinization.