Administrators consciously debated raising application costs to deter applicants

Evidence

While these provisions were rejected because they might result in unmanageable backlogs and infringe on clients’ legal right to a response to their application within a month, the memo clearly recognizes that these measures would deter application rates by increasing the costs of applying to clients. — Michael Lipsky, Street-Level Bureaucracy, 765

Categorization

• SEED: Article angle: the buried memos where agencies price out their own claimants — bureaucratic friction as deliberate demand management.
• XREF: connects to: Monitoring procedures deter eligible applicants without demonstrably recovering their cost. — Michael Lipsky, Street-Level Bureaucracy: Dilemmas of…, 688; Officials knowingly design administrative burdens to suppress demand while denying intent publicly — Michael Lipsky, Street-Level Bureaucracy: Dilemmas of…, 767

Broader Connections

• Officials knowingly design administrative burdens to suppress demand while denying intent publicly #corroborates (0.95) — Michael Lipsky, Street-Level Bureaucracy, 767