Addiction researchers apply a five-element framework to explain compulsive social-media engagement.

Evidence

Shaffer, the addiction researcher, has identified five elements that characterize this state of compulsion: frequency of use, duration of action, potency, route of administration, and player attributes. We already know quite a bit about the high frequency and long duration of young people’s engagement in social media. What we need to understand is something of (1) the psychological attributes that draw them to social media in the first place (the hand), (2) the design practices that ratchet up potency in order to transform inclinations into unquenchable need (the glove), and (3) the mental and emotional consequences of Facebook’s ever-more-exquisite ability to enmesh young people in chasing their own kind of zone. — Shoshana Zuboff, The Age of Surveillance Capitalism, 1438

Categorization

  • DEFINE: Presents Shaffer’s five-element compulsion framework, imported from addiction science into platform design.
  • XREF: connects to: Always-on social feeds feel addictive though causation cannot be isolated from other media. — Alice E. Marwick, Status Update: Celebrity, Publicity,…, 600; Likes function as variable-reward dopamine reinforcement driving user compulsion — Shoshana Zuboff, The Age of Surveillance Capitalism, 1459; The gaming industry pioneered the addiction design model Facebook later adopted. — Shoshana Zuboff, The Age of Surveillance Capitalism, 1433 (+3 more)

Broader Connections