Actual practice systematically undermines the professional norms practitioners themselves profess

Evidence

However, in actual interactions with clients legal services lawyers tend to control their clients in ways that undermine these fine standards. In a study of two legal services offices the following were observed. — Michael Lipsky, Street-Level Bureaucracy, 881

Categorization

• QUESTION: If even underdog-oriented lawyers subordinate clients, what conditions, if any, actually reverse routinized stereotype and control — and how quickly?
• XREF: connects to: Organizational necessities force professionals to abandon their trained individualized practice. — Michael Lipsky, Street-Level Bureaucracy: Dilemmas of…, 353; Work situations structurally erode the individual responsiveness that professional norms demand. — Michael Lipsky, Street-Level Bureaucracy: Dilemmas of…, 1172

Broader Connections

• Work situations structurally erode the individual responsiveness that professional norms demand. #expands (0.95) — Michael Lipsky, Street-Level Bureaucracy, 1172