A visitor’s understanding is ample once interpretation meets the visitor at their own expertise.

Evidence

Thus, when the interpreter comes to understand the basis of the ignorance of his visitor, he is prepared to deal with that auditor’s understanding. And the understanding is usually ample; only its range is entirely outside, at first glance, what the interpreter knows and feels concerning his wares. When I was guiding hundreds of people through the Castillo in St. Augustine, it was not difficult to look into the eyes of those who sat before me in the orientation room off the sally port and register the effect I was producing. There was a man who seemed impenetrable until I came to mention the manner in which the great blocks of coquina (shell) rock, quarried on Anastasia Island just across the bay, were used in the construction. Suddenly this man shot a question at me: “How were they bonded?” Fortunately, I knew the meaning of the term as he used it, and I was able to explain that the cementing material was at hand for the builders in the form of sharp sand and oyster shells. From that moment he was interested in the fort. He came to me afterward and said, “I want to know more about this. Can you suggest a book about it?” He was a building constructor, and I had touched him where he lived. I had reached his understanding. Now he was on the high road to history. — Freeman Tilden, Interpreting Our Heritage, 541

Categorization

  • XREF: Concretely exemplifies ch17’s and ch20’s points about beginning from the visitor’s own question and lived world — here the constructor’s question unlocks the whole case study. — connects to: Interpretation fails unless it connects to the visitor’s own personality — Freeman Tilden, Interpreting Our Heritage, 141; Loving visitors means understanding the reasons behind their ignorance, not judging the ignorance itself. — Freeman Tilden, Interpreting Our Heritage, 535; Expert interpreters must cultivate humility toward non-expert visitors — Freeman Tilden, Interpreting Our Heritage, 329 (+3 more)
  • SEED: The ‘touched him where he lived’ principle — a visitor’s vocational framing as an interpretive bridge — offers an essay angle on trade-expertise-centric interpretation.

Broader Connections